§2 Billing Term & Amount

The subscription term, renewal frequency, and price are shown at checkout and in your order confirmation. Renewal charges are billed at the start of each new term to the payment method on file. Applicable taxes are added where required (see Sales & Use Tax Policy).

§3 How to Cancel — Easy Cancellation

You may cancel at any time by calling 1-888-792-9315 or emailing cool@mymortuarycooler.com with the subject “Cancel HALO.” Cancellation stops future renewals; it takes effect at the end of the current paid term. To avoid the next charge, cancel before your renewal date.

§4 Renewal Reminders

Where required by law, we will send a reminder notice before an annual renewal or a material change in price, to the email on file. It is your responsibility to keep your contact and payment information current.

§5 Price Changes

We may change subscription pricing for future terms. Any change applies to renewals occurring after notice is provided; your continued subscription after the effective date constitutes acceptance.

§6 No Refunds on Partial Terms; Service Governed by Disclaimer

Except where required by law, subscription fees are non-refundable for partial terms. The monitoring service itself is governed by the HALO Service & Liability Disclaimer (HL-1.0). A billing dispute must be raised with AMC first and is subject to the chargeback terms in the Terms of Purchase §5.

§7 Governing Law & Venue

Governed by the laws of Tennessee; venue Washington County, Tennessee — including its General Sessions Court — regardless of Customer’s location (Terms §6).