SMS Opt-In & Help Instructions

American Mortuary Coolers & Equipment

Last Updated: July 1, 2026

How to Opt-In to SMS Notifications

To receive SMS alerts from our HALO Smart Monitoring system, text one of the following keywords to our toll-free number:

  • START
  • YES
  • UNSTOP

You will receive confirmation that you have been enrolled.

Opt-In Confirmation Message

"American Mortuary Coolers: You are now opted-in to receive HALO Smart Monitoring alerts. For help, reply HELP. To opt-out, reply STOP."

Getting Help

To receive help instructions about the SMS service, text HELP to the SMS number.

Help Message

"American Mortuary Coolers: You are receiving temperature and equipment monitoring alerts. For terms, visit mymortuarycooler.com/twilio-terms. For privacy info, visit mymortuarycooler.com/twilio-privacy. Reply STOP to opt-out."

Opting Out

You can unsubscribe from SMS messages at any time by replying STOP to any message. You will receive a confirmation that you have been unsubscribed.

Unsubscribe Confirmation

"American Mortuary Coolers: You have been unsubscribed from HALO alerts and will no longer receive messages from this number."

Questions?

For more information about HALO Smart Monitoring or SMS service issues, please contact us:

  • Phone: 1-888-792-9315
  • Email: cool@mymortuarycooler.com
  • Website: www.mymortuarycooler.com

Age Gating

Messages from this service do NOT contain age-gated content and are appropriate for all ages.