1. Excused Performance

American Mortuary Coolers (“AMC”) shall not be liable for, and is excused from, any delay or failure in performance — including manufacturing, lead times, shipment, and delivery — caused in whole or in part by events beyond AMC's reasonable control (“Force Majeure Events”). Force Majeure Events include, without limitation: acts of God; severe weather, floods, fires, earthquakes, and natural disasters; epidemics, pandemics, and public health orders; war, terrorism, civil unrest, and government action or regulation (including changes to DOE, EPA, or refrigerant rules); labor disputes, strikes, and workforce shortages; utility, power, and communications failures; cyber incidents; supplier, component, compressor, refrigerant, or raw-material shortages or allocation; and freight carrier failures, embargoes, port congestion, or transportation disruptions.

2. Effect on Orders

During a Force Majeure Event, AMC's performance obligations are suspended for the duration of the event plus a reasonable recovery period. Quoted and estimated lead times are automatically extended accordingly — see Lead Times & Expedited Service. A Force Majeure delay does not constitute grounds for order cancellation, refund, chargeback, penalty, or damages of any kind, including delay damages, incidental, or consequential losses — consistent with our Terms of Purchase (TP-1.0) and Product Liability, Assumption of Risk & Release. AMC will make commercially reasonable efforts to notify affected buyers, mitigate delays, and resume performance.

3. Pricing During Extended Events

Where a Force Majeure Event materially increases AMC's cost of materials, components, or freight before an order ships, AMC may present the buyer with revised pricing or the option to cancel the unshipped, non-custom portion of the order for a refund of amounts paid on that portion — per Pricing, Promotions, Errors & Right to Refuse (PR-1.0) and Quote Validity (QV-1.0). Custom and built-to-order equipment is governed by CO-1.0.

4. Governing Terms

This policy is incorporated into all AMC quotes, invoices, and orders; it survives per Survival of Terms, and all disputes are governed by the exclusive venue and terms in our Terms and Conditions. Questions: Legal & Compliance Contact.