Last Updated: June 11, 2026

Scope

These Domestic Shipping & Delivery Terms apply to all equipment orders shipped by American Mortuary Equipment Company and American Mortuary Coolers (“AME,” “AMC,” “we”) to destinations within the United States. They supplement our Terms and Conditions and Shipping and Freight Damage Policy.

Carriers and service levels

Mortuary coolers, lifts, tables, and other oversized equipment ship via LTL or dedicated freight carriers selected by AME. Small parts and accessories ship via ground parcel. Quoted transit times are estimates, not guarantees; carrier delays do not constitute grounds for order cancellation after the order has shipped.

Delivery requirements

Unless otherwise stated on your order confirmation, freight shipments are curbside delivery with liftgate where available. The consignee is responsible for providing a delivery location accessible to a 53-foot tractor-trailer, equipment and labor for moving the unit beyond the curb, and an adult authorized to inspect and sign the delivery receipt. Storage, redelivery, limited-access, and missed-appointment fees assessed by the carrier are the customer's responsibility.

Inspection at delivery

Inspect all packaging and equipment before signing. Note any damage or shortage on the delivery receipt at the time of delivery and notify us within 48 hours per our Shipping and Freight Damage Policy. Signing free and clear limits available remedies.

Title and risk of loss

Unless your purchase order or quote states otherwise, shipments are FOB origin: title and risk of loss pass to the buyer when the carrier accepts the shipment. AME will assist with carrier claims as a courtesy.

Contact

American Mortuary Coolers & Funeral Source One Supply Company, Inc.
140 Kwick Way Lane, Unit 7, Johnson City, TN 37615
Toll Free: 1-888-792-9315 · Hours: Mon–Fri, 8 AM–6 PM ET · Contact Us