First Call Removal Vehicles: Maximizing Capacity

Clustered first calls force multiple trips with a single-case van. How a double-deck system lets one operator batch removals into one route and cut drive time.


2 min read


First Call Removal Vehicles: Maximizing Capacity

First call work is unpredictable — multiple removals can land in the same window, in the same area. A single-case van forces a separate trip for each. A double-deck system lets one operator clear several calls in one route, cutting drive time and getting families served faster.

The capacity problem

Most removal vans carry one case at a time. When two or three calls cluster geographically, you either send multiple vehicles or make multiple round trips — both expensive in fuel and staff hours.

The double-deck answer

A double-deck system adds a powered second level, so one van handles multiple cots per route. The AME-DD2000-XLC carries four cots and fits standard and oversized cots side-by-side. For mid-size vans, the AME-DD-EX2 brings the same capability to the Mercedes Metris.

What it changes operationally

  • Batch nearby removals into a single route.
  • Fewer vehicles needed for the same call volume.
  • One operator instead of two for multi-case runs.
  • Faster turnaround back to the cot and prep workflow.

Frequently asked questions

How many removals can one double-deck van handle per route?

Up to four cots with the DD2000-XLC, secured on two levels and loaded by a single operator.

Is a double-deck overkill for a small firm?

If you occasionally face clustered calls, even one multi-case run per week can justify the capacity. Lower-volume firms may start with a single-deck system and scale up.

Related guides

Maximize your removal capacity

Call 1-888-792-9315 or email cool@mymortuarycooler.com to size a system to your call volume.